Certificates and Documents

View and download our corporate documents.

Extracts from selected customers' reference letters (registered customers only).

2026References Members only

Response/resolution times and the service credit table.

2026151 KBSample Contracts

The 6R approach, readiness checklist and sample timeline.

2026151 KBSolution Brochures

Service scope, SLA and reporting samples.

2026152 KBSolution Brochures

Quality management and IT service management certificates.

2026154 KBCertificates

Scope: managed services, SOC and project delivery.

2026155 KBCertificates

Omurga's solutions, references and approach.

2026150 KBCorporate

Let's assess your infrastructure together

In a free 60-minute discovery meeting we listen to your current setup and share the risks and our top three recommendations in a written report.